Frequently Asked Questions


What is the emergency contact number for the Cook Islands?

For any emergency call: 999


How do I get to the Cook Islands?

Fly to Rarotonga International Airport (RAR). Direct flights are available from Honolulu, Auckland, Tahiti, and Sydney or Brisbane*. We recommend booking your flights as soon as possible as availability is limited. Visit our Plan Your Trip page for more information.


I can’t find accommodation near the conference venue. Where should I stay?

Rarotonga is small and easy to get around using local transportation with an estimated 40 minutes to drive around the entire island. Staying near the Cook Islands National Auditorium is not necessary since it is accessible by bus, taxi, shuttle, etc. There are plenty of hotels, holiday homes, and resorts to choose from! Book your accommodation early, as availability is limited. See more accommodation options from the Cook Islands official tourism website here.


What currency does the Cook Islands use? What is the best way to withdraw cash for taxis and any other cash expenses?

The currency for the Cook Islands is the New Zealand Dollar. It is encouraged you request this currency from your bank before you arrive. Please note there are limited machines to withdraw cash from on the island, and there is only one place to do currency conversion.


What should I pack if I’m traveling to the Cook Islands?

 

  • Repellent with ≥30 % DEET, picaridin or IR3535
  • Reef-safe sunblock
  • Lightweight long-sleeve tops & trousers
  • Plug-in or coil insecticides for rooms
  • Paracetamol (avoid ibuprofen/aspirin)
  • Travel-insurance details.

Keep in mind that some of the items are sold in local stores and pharmacies on Rarotonga if you run out.


What should I do if I’m feeling unwell?

If you’re feeling unwell, Rest, drink plenty of fluids, take paracetamol then visit one of the below clinics the same day. Early assessment prevents complications.

When on Rarotonga, visitors are encouraged to visit the Tupapa Clinic for any medical assistance.

Tupapa Clinic, Avarua
8 am – 4 pm daily
☎ +682 20066 / 20065

After Hours / Emergency – Rarotonga Hospital
Sanatorium Rd, Nikao, Open 24/7
☎ +682 22664


What are the symptoms of Dengue I should watch for?

High fever, severe headache (especially behind the eyes), joint/muscle pain, nausea/vomiting, rash. Seek care quickly if you notice abdominal pain, persistent vomiting or any bleeding, as these signal severe dengue.


Is it safe to snorkel or kayak near the reefs and passages?

No. The coral reefs and passages to the open ocean should be treated with caution. Learn more about water safety in the Cook Islands here.

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